LIMER Hair Dye Shampoo FAQ

Products FAQs

LIMER hair dye shampoo is an at-home hair coloring shampoo designed for easier application and natural-looking results. It can be used to help refresh hair color, cover gray hair, and maintain a cleaner, simpler coloring routine at home.

No. Hair dye shampoo, also called shampoo hair dye or hair color shampoo, is not the same as a daily cleansing shampoo. It is a hair coloring product and should be used according to the instructions on the product page or packaging.

Yes, LIMER can be a convenient coloring shampoo for gray hair if you want an easier at-home option. It is designed to help blend or cover gray strands while giving the hair a more natural-looking color result.

Using Limer’s gentle shampoo—specifically formulated for colored hair—can maintain the color for 6–8 weeks; washing your hair less frequently also helps extend the longevity of the color.

All LIMER hair-dyeing shampoos can be used on dry hair; please follow the instructions on the product page or packaging.

LIMER hair-dyeing shampoo can be used on beards and sideburns. If you plan to use any hair-dyeing product on your beard, avoid contact with your eyes, lips, and mucous membranes. Always perform a skin test before use and carefully read the product instructions.

Safety & Formula FAQs

Any hair dye shampoo or hair color product may cause an allergic reaction in some individuals. Always complete a patch test before use, even if you have used hair dye products before.

LIMER offers different hair color formulas, including selected 0 PPD options. Not all LIMER hair dye products are 0 PPD. Please check each product page and ingredient list before purchasing or using a specific product.

Hair dye shampoo usually comes in a shampoo-like texture for easier application, while powder hair dye or powder color hair products often need to be mixed before use.

If you have sensitive skin or scalp, review the ingredient list carefully and complete a patch test before use. Do not use the product on irritated, damaged, itchy, or inflamed skin.

Shipping & Delivery FAQs

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and in some locations, cash on delivery.

We currently ship only within the United States. Specific shipping methods and delivery times may vary depending on your location, the items ordered, and local carrier services.

Delivery time ranges from 3 to 14 days, depending on your shipping address and the selected delivery method. Once your order has been processed, you will receive tracking information so you can check the status of your package at any time.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

Returns & Support FAQs

Returns can be requested within 30 days of delivery. Items must be unused, unopened, and in original packaging. Contact LIMER support to start your return.

For hygiene and safety reasons, opened or used hair dye shampoo products may not be eligible for return unless there is a product quality issue, incorrect item, or shipping damage.

Contact LIMER customer support with your order number, the item you want to return or exchange, and the reason. Our team will provide instructions if the item is eligible.

Contact customer support with your order number and clear photos of the item, packaging, and shipping label. If an item is missing, check whether your order shipped in separate packages first.

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